Frequently Asked Questions
Where is the boutique located?
17 Wood St
Middletown, DE 19709
Peach Tree Station near Metro Pub, Kay's Nails and Dancing Lights
What are your hours?
Monday- Friday 11am-8pm
When will my online order ship?
Orders placed before 12pm M-F, will begin processing the same day and will ship within 48 hours. Business days do not include weekends and Holidays. Online orders typically arrive 5-7 business days after the order is received and payment is confirmed.
*Make sure you choose FREE shipping at checkout if you want your items to be shipped, other wise they get put aside for FREE In Store pickup*
When can I pick up my online order?
We have eliminated in store pickup at this time, once we get situated in the new warehouse we will most likely bring it back! Thank you for your patience, take advantage of that FREE + FAST shipping!
What is your return policy?
I ALWAYS want you to be happy with your purchases! We will do our best to process your exchange when brought back within 15 days after purchase.
Something I want is sold out, can you get it in my size?
Oh the dreaded SOLD OUT on something you like!
I do my best to restock sold out items but can't make any promises!
Keep checking back on our Restocks tab, and be sure to sign up for our text alerts! I will send a text for all restocks. Text NICOLEJ (no space) to 57838
What sizes do you carry?
Most items come Small, Medium, Large. There are plenty of styles that can go up to XL sometimes XXL, it depends on the style.
How often do you get new styles in?
Every week! New Styles go online Thursdays at 8pm and in store Friday at 11am. During the week of Style Saturday new styles go in store first on Saturday at 9am and online that same day at 5pm.
How does this style fit?
View the details for each product to see Fit/Size descriptions as well as fabric content and style tips.
Can you hold an item for me?
You can order an item online and select FREE In Store Pickup at checkout, we will put the item aside and you can pick it up at your earliest convenience!
What if I do not like the item I ordered once I pick it up?
Same return policy above applies.
Are you hiring?
We are not currently hiring, but always accept resumes, send to firstname.lastname@example.org
When will Nicole be in the store?
I am so lucky to have an amazing team of stylists to help me run the store! This has given me the opportunity to really focus on the back end of the business, social media, etc. I am in and out all of the time, you can ALWAYS catch me at our Style Saturday events (See the NJB Facebook page for details) You can also schedule a private style session with me.
What is a Style Session?
A style session is a private styling appointment with Nicole. Email email@example.com for more info!
How do I host a Nicole J Party?
We are currently booking Nicole J Parties for 2019! Email firstname.lastname@example.org to book your party now!
What is a Nicole J Party?
Get your girlfriends together for a girls night (or day) out! As a host you earn free NJB merchandise, the more your guests spend, the more NJB Store credit you earn! We like to have at least 10 confirmed guests to host an in store party.
Nicole attends all in store Parties and does LIVE videos for online parties, email email@example.com to book your party now!