FAST SHIPPING + SIMPLE RETURNS! XOXO

Frequently Asked Questions

Where Is the Boutique Located?

17 Wood St.

Suite 53

Middletown, DE 19709

Peach Tree Station near Metro Pub, Kay's Nails and Dancing Lights 

What Are Your Hours?

Monday- Friday 11am-8pm

Saturday 9am-5pm

Sunday 9am-3pm

When Will My Online Order Ship?

Orders placed before 12pm M-F, will begin processing the same day and will ship within 48 hours. Business days do not include weekends and holidays. Online orders typically arrive 5-7 business days after the order is received and payment is confirmed. 

*Make sure you choose SHIPPING (free for orders over $50) at checkout if you want your items to be shipped, otherwise they get put aside for FREE In Store pickup*

When Can I Pick Up My Online Order?

You will receive an email as soon as your online order is ready for pickup! Typically 1-2 days. 

What Is Your Return Policy?

I ALWAYS want you to be happy with your purchases! We will do our best to process your exchange when brought back within 30 days after purchase. In Store + Online Returns are accepted up to 30 days from customer order date for STORE CREDIT ONLY. If an item is on sale you will receive the sale price as store credit only.

If you are not able to bring your return to the boutique, send us an email and we will send you a pre paid shipping label to send it back!

 Worn or damaged items CANNOT be returned. All SALE items and accessories are FINAL sale.

If you have ANY questions at all, always reach out! We are more than happy to help. Email info@nicolejboutique.com for quickest response.

Something I Want Is Sold Out. Can You Get It In My Size?

Oh, the dreaded SOLD OUT on something you like! I am always doing my best to restock what I can, if you see something you like, grab it when it's available because they don't usually last long!

What Sizes Do You Carry?

Most items come Small, Medium, Large. There are plenty of styles that can go up to XL sometimes XXL. It depends on the style. 

How Often Do You Get New Styles In?

We get NEW styles in every week! No specific day, we put them in store and online as they come and we always post to Instagram, Facebook and send out emails. 

How Does This Style Fit?

Every style is a bit different! View the details for each product to see Fit/Size descriptions as well as fabric content plus style tips. Email us if you have any questions about a specific style info@nicolejboutique.com

Can You Hold an Item For Me?

You can order an item online and select FREE In Store Pickup at checkout. We will put the item aside and email you when it's ready for pickup! 

What If I Do Not Like the Item I Ordered Once I Pick It Up?

Same return policy above applies. 

Are You Hiring?

We are not currently hiring, but always accept resumes, send yours to info@nicolejboutique.com

When Will Nicole Be in the Store?

I am so lucky to have an amazing team of stylists to help me run the store! This has given me the opportunity to really focus on the back end of the business, social media, etc. I am in and out all of the time. You can ALWAYS catch me at our Style Saturday events (See the NJB Facebook page for details) You can also schedule a private style session with me by emailing info@nicolejboutique.com.

What Is a Style Session?

A style session is a private styling appointment with Nicole. Email info@nicolejboutique.com for more info!

How Do I Host a Nicole J Party?

We are currently booking Nicole J Parties for 2020! Email info@nicolejboutique.com to book your party now! 

What Is a Nicole J Party?

Get your girlfriends together for a girls' night (or day) out! As a host, you earn free NJB merchandise. The more your guests spend, the more NJB Store credit you earn!  We like to have at least 10 confirmed guests to host an in store party. 

Nicole attends all in store Parties and does LIVE videos for online parties. Email info@nicolejboutique.com to book your party now!

 

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